Internet and e-commerce

The internet provides a wonderful opportunity for businesses to meet customers they would never have dealt with before. With this opportunity, there also come unfamiliar risks. It's our job to help you make the most of the opportunities, while protecting you against the risks.

We will:

  • Advise you on your agreements with your website designers and hosts, data suppliers etc, to make sure that you have adequate service levels and the best protection available if something goes wrong with your provider
  • Advise you on the content of your website to minimise risks of claims, for example for copyright or trade mark infringement or defamation, and to protect your own rights
  • Structure your online trading contracts correctly to ensure that you are fully protected against mistakes (remember the Argos website advertising TVs for £2.99?) and to ensure that any disputes with overseas customers are dealt with under English law
  • Advise on the legal intricacies of creating distribution networks online, which can often involve complex competition law issues
  • Advise on data protection and privacy policies and how you can use personal data collected from your website, as well as e-mail and text marketing
  • Advise on employee-related issues, such as internet/e-mail usage policies and the monitoring of communications.

For more information, please contact Justin Ellis